The first WebTalk in a series of five on Service Design & Innovation was broadcast via ‘Facebook Live’ on April 26. In case you missed it, the video will be available shortly on UMIO’s Youtube-channel. In the meantime you can watch the first Webtalk on Facebook.
You can also download the presentation and factsheet here.
The next WebTalk will be broadcast on May 28. In the second WebTalk we dive into the methodologies and tools used to develop and improve tailor-fit offerings to customers by making use of Design Thinking.
Don’t miss it!