Catching up with BISCI: ambitious agenda to create digital and sustainable supply chain innovation

Set up by Maastricht University and the Province of Limburg in early 2019, the Brightlands Institute for Supply Chain Innovation (BISCI) drives state-of-the art digital and sustainable supply chain innovation, combining expertise from knowledge institutions, businesses and government. Our colleagues from the School of Business and Economics (SBE) caught up with BISCI’s business development director Ton Geurts and BISCI’s scientific director Bart Vos.

Among other things, they discussed how BISCI can contribute to a more sustainable world, the Maastricht Sustainability Institute (MSI) joining SBE and the first annual Supply Chain Innovation Conference in February.

Full interview

You can read the full interview with Ton and Bart here.

Kick-off Fundamentals of data science programme

At the end of October, a new Fundamentals of data science programme was kicked off at the Brightlands Institute for Smart Society (BISS) in Heerlen. This programme introduces professionals to the world of data science and smart services. BISS offers the programme in collaboration with UMIO. About twenty participants attended the introductory session led by Prof. Dr. Rudolf Müller.

Maastricht University founded the Brightlands Institute for Smart Society (BISS) to connect the university’s academic knowledge and expertise in data science with societal needs. The institute is part of the Brightlands Smart Services Campus in Heerlen.

The Fundamentals of data science programme is one of the four educational programmes of BISS. Any professional interested in data science and smart services can participate.

Three topics

Rudolf Müller, who is the scientific director of BISS, made it a very interesting introductory session. In an interactive way, he dealt with three topics: Digitization, Economics of digitization and From Quantitative Methods to Data Science.

Müller explained, among other things, the differences between descriptive analytics, diagnostic analytics, predictive analytics and prescriptive analytics. He also mentioned the pros and cons of these four variants. According to Muller, the purpose of this session was to get participants to think, provide them with a framework, and help them to identify opportunities.

Important role in society

Jan Kerckhoffs is one of the participants in the introductory session. He works as a manager at Thuis in Limburg.

“We manage an online platform for (potential) tenants in Limburg”, Jan says enthusiastically. “As a result, we have a lot of online data. With the help of these data, we try to gain more insight into the rental property market in Limburg and the search behaviour of home seekers.
I participate in this programme because I am very interested in data science, which plays an increasingly important role in our society.”

Nine educational sessions

The participants of the Fundamentals of data science programme follow nine educational sessions in smart services and data science, which are essential for the understanding of the key concepts, such as Business Process Management, Data Visualisation and Artificial Intelligence.
It is also possible to choose one or more individual sessions of preference.

More information

Are you also interested in data science and smart services? Then go to the BISS website for more information about the Fundamentals of data science programme.

Breakfast Booster – Unlocking your personal and organisational creative powers

Who hasn’t participated in a brainstorm session that – in the end – was quite disappointing? You wondered if the discussion yielding few new ideas was really worth all that time and energy spent? Does this sound familiar?

PhD Candidate on the Development of Human Capital, Kim van Broekhoven (School of Business and Economics) and Strategic Designer & Innovator, Damien Nunes (UMIO) have comforting news. Van Broekhoven: “You or your team are not to blame. Research has convincingly shown that traditional brainstorming is an inefficient technique. Think about it. How many times did you have to wait for your turn? How often did you feel uncomfortable because it was a crazy idea? How often did you forget about your idea because you had to listen to other people first? What happened when your boss came up with an idea…?”

Kim van Broekhoven: “Research has convincingly shown that traditional brainstorming is an inefficient technique.”

Basic brainstorming rules

Luckily there are many other creative techniques that do unlock your personal and organisational creative powers. Kim van Broekhoven and Damien Nunes enthusiastically present them during the Breakfast Booster on October 31st 2019, at Brightlands Chemelot Campus Sittard-Geleen. Van Broekhoven’s research knowledge and Nunes’ practical knowledge form the ideal combination for this workshop.

After enjoying a healthy breakfast, the workshop leaders kick off with presenting a few basic brainstorm rules: no judgement, quantity over quality, building on each other’s suggestions and combining, changing and reordering of ideas.  

How might we…?

Eight groups are randomly formed and presented with a real-life problem.
Round one consists of clarifying the problem simply by asking the problem owner lots of questions. In the second round the power of the ‘How might we…?’ question is explored. “‘How might we…?’ is about finding possibilities, discovering options and creating a mind-set of exploration”, Nunes states. The third round is a silent brainstorming session in which everybody tries to think of ideas individually. The workshop leaders advise to use personal or professional experiences for inspiration, to think of alternatives for existing ideas, and to take different conditions into account, such as for instance more or less budget.

Eight groups are randomly formed and presented with a real-life problem.

Let’s get out-of-that-box

Van Broekhoven: “Most ideas so far are probably closely linked to the problem statement. But to come up with truly innovative ideas, we have to start thinking out-of-the-box. A technique that helps do that is reverse assumptions. This works as follows. Focus on just one term in your problem statement. If the problem statement is: ‘How to lower administrative tasks for nurses’, you could focus on ‘administrative tasks’. Write down everything that comes to mind and then reverse all assumptions. This helps you to look at the problem from a completely different perspective.” The session ends with idea mapping. All participants quickly share their ideas and map them on a matrix with the axes ‘innovative’ and ‘impact’.  

Participants’ feedback

Some participants’ feedback: “The ‘How might we…?’ question is very powerful. I really love that.” “The silent brainstorming is much more effective than traditional brainstorming.” “Today I met new people that looked at my problem from different perspectives. I was totally surprised by their ideas. I leave here enriched.” “This approach shows that speed and pressure doesn’t mean losing quality, it enhances quality.”  

The Breakfast Booster is an initiative of UMIO, the executive branch of Maastricht University School of Business and Economics. The events focus on sharing content and building a network of professionals and organisations.

Photos: Jonathan Vos