Knowledge and practice connected in the Part-Time Programme in Business Administration
Many professionals choose a Business Administration programme to further and broaden their professional development, increasing their impact within their organisation. UMIO’s Part-Time Programme in Business Administration bridges theory and practice, leading to new insights and knowledge that can be applied directly to everyday work. Pascal Minartz and Lisje Schellen, both experienced in their respective fields, […]
A Future-proof on-call system for a changing organisation
South-Limburg’s Fire Brigade faced a significant challenge: how to ensure that the on-call system continues to meet the needs of both the organisation and its employees? With a strong desire to innovate and a focus on balancing work and personal life, the organisation decided to bring fresh external perspectives. Partnering with UMIO and a multidisciplinary […]
IGOM and UMIO’s Change Management Masterclass: practical insights for a changing public sector
Changing expectations, increasing complexity and a continuous demand for efficient service delivery make the work of civil servants and public sector leaders more challenging than ever. How can organisations effectively navigate this dynamic? The Change Management Masterclass equips professionals with the tools and insights needed to understand and guide change. Frank Dieters, manager at the […]
A Professionalisation in Governance with the Programme for Upcoming Board Members
Lifelong learning is second nature to Lars Gijzen, Senior External Reporting & Valuation Specialist. He recently completed the Training for Prospective Supervisors course. As a chartered accountant and employee at a large asset manager for several Dutch pension funds, he is constantly renewing his knowledge. In his work, he deals with internal control and quality […]
Redesigning the customer experience to acquire a mortgage
Obvion is a mortgage provider in the Dutch market, and is part of the Rabobank. Obvion represents a customer-oriented, innovative mortgage provider. Challenge Redesigning the customer experience when looking for and applying for a mortgage. Approach The team hosted more that 30 in-depth interviews and more than 100 street interviews, that helped them to uncover […]
Game Changing IBM’s Employee Engagement
UMIO/Innovate tailored a design thinking sprint for SPIN to effectively tackle a challenge that existed within IBM/SPIN for over a decade. Situation For over a decade, The IBM Foundation (SPIN) which manages the employee Pension Fund attempted countless initiatives to spike interest and engagement, but without avail. This was based on a significant lack of […]
Supporting the province’s development
Limburg is in full development and the Province of Limburg has an important connecting role in facilitating this progress. This places a great responsibility on the leaders of the Province of Limburg. Whether the province can successfully shape its role in this development largely depends on how these leaders facilitate each other and their employees […]
Becoming future-proof through ‘servitisation’
The Puratos Group is an international company with its headquarters based in Belgium. Puratos is a full-fledges portfolio of innovative products and solutions for the bakery and chocolate industry. Their products and services are being sold across 100 countries and are often being produced in local stores. Puratos partnered with UMIO to navigate their challenges […]
Initiating a forward-looking civil service
Being the Netherlands’ one-but-youngest province and a truly European region, Limburg has a distinctive profile. The socio-economical developments that took place in the past decades ignited a process of change and innovation. Together with the Province of Limburg, UMIO created a customised learning journey that combined the topics of digitisation, technology, sustainability, labour market, education, […]
Staying ahead through management
In the last 20 years, Valid has grown into an experienced cloud solutions and outsourcing service provider offering complete solutions from solid IT infrastructures to advanced and reliable tailor-made and data-driven applications. Together with Valid, UMIO designed a customised trajectory that combined management and leadership development with tools that enable growth of their innovation capacity.