UMIO/Innovate News

We are proud to announce that the open executive programmes of Maastricht University School of Business and Economics (SBE) have been included in the global top 80 by the Financial Times in their Open-enrolment Executive Education Ranking 2024.
EUROCONTROL Maastricht Upper Area Control Center (MUAC) found itself at a crossroads. Striving to align with the evolving landscape of ATM data services, keep its services’ quality continuously excellent, and market its highly effective and efficient software solutions, MUAC searched for guidance and fresh perspectives. To do so, MUAC collaborated with UMIO’s Service Science Factory department (SSF) to redefine its strategic trajectory. UMIO’s SSF deployed School of Business and Economics students, led by Assistant Professor Kars Mennens, to realise a research sprint. The outcome? A valuable market research report that exceeded everyone’s expectations and provided useful and actionable insights for MUAC’s future steps and strategy.
Artificial Intelligence (AI) is creating more and more impact on our daily lives. Image recognition and interpretation, production robots, personalised suggestions on Netflix and self-driving cars are all AI examples. AI makes processes smarter and more autonomous. The need for skilled AI employees is massive, and it brings a major challenge along: the war on AI talent. Brightlands AI Academy offers a solution to this challenge by educating ‘change leaders’ to implement smart, data-driven innovations that will make their organisation future-proof.
Maastricht University is known for its Problem Based Learning (PBL), where students learn in small tutorial groups under the supervision of a tutor. In order to bring PBL to the next level and make use of digital innovations, the UM I-portfolio Board sponsors initiatives. Within the university BISS (Brightlands Institute for Smart Society), IDS (Institute for Data Science) and SSF (UMIO’s Service Science Factory) collaborated on the project UMind: a new digital tool to identify knowledge gaps with students and tutors during, before and after the tutorial sessions.
In November, UMIO’s Carmen Vonken and Dominique Meyers taught an elective course about Design Thinking and Innovation at the University of Stellenbosch Business School. We spoke to them about their experiences in South Africa.
Implementing Service Design Thinking at the highest level of organisations; that is the goal of the study module that the Department of Marketing & Supply Chain Management (SBE) and the Service Science Factory (UMIO) will co-develop. A consortium that also consists of Tallinn University, Stockholm School of Economics and design consultancy firm Brand Manual received an Erasmus+ Grant to realise this study module. On behalf of SBE and UMIO, Prof. Dr. Dominik Mahr and Damien Nunes are involved in the initiative. They explain what the project entails.

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