Making a difference with School Leaders
Stichting Kindante provides primary education in the municipalities of Beek, Beekdaelen, Echt-Susteren, Sittard-Geleen and Stein (Province of Limburg, Netherlands). Collectively, the Kindante schools have almost 9,000 pupils. Kindante’s headquarters are based in Sittard. The transformation that primary education has gone through in the past decade creates complex challenges. With this leadership trajectory, we give an […]
Improving the patient experience
MUMC+ is the academic hospital in Maastricht. Their focus is on patient-centric care. UMIO/Service Science Factory have worked together with the Care Innovation Lab of the hospital for many years now. One successful project is described below. Challenge: Improving their patient’s experience before, during and after treatment. Approach: The project team interviewed patients, visualised the patient […]