Service Design Thinking is a powerful mindset, and offers you a process and a toolkit to innovate and grow your business. UMIO can help you grow your organisation’s innovation capacity by introducing you to Service Design Thinking.
Service Design Thinking is an approach used to design new propositions, products or new services by “looking through the eyes of end-users”. Creating a profound impact by designing human-centered innovative solutions, is at the core of Service Design Thinking. Industry leaders such as Apple, McKinsey, and Mayo Clinic, place this approach at the center of their business activities and set themselves apart from competition. Service Design Thinking offers a multitude of tools to look through the eyes of the end-user and helps you to design new user-centric services catered to each customer’s need.
During the training you will, together with your colleagues, work on your own business challenge, apply the learnings and create immediate impact with the new solutions you designed to futurize your business.
